Client Self-Service
A self-service area provides instant access to orders, invoices, and pricing, streamlining operations, reducing inquiries, and enhancing efficiency through automation.
Enable Faster Decision-Making
Give customers instant access to critical data, improving purchasing efficiency and responsiveness.
Strengthen Customer Relationships
Provide transparency and control, enhancing trust and long-term business partnerships.
Reduce Support Costs
Empower customers to access orders, invoices, and documents independently, minimizing manual inquiries.
Offers, Orders & Invoices
The Offers, Orders & Invoices feature simplifies document management and sales processes. Customers can easily find and download orders, invoices, and packing slips while integrating them into workflows with powerful search and real-time tracking. Document sharing enhances collaboration, while bulk actions and notifications improve efficiency.
Businesses can create and manage quotations, adjust pricing, set reminders, and seamlessly convert offers into orders. Historic pricing and contract terms ensure transparent negotiations and faster deal closures. Repeat purchase functionality makes reordering effortless, keeping operations smooth and efficient.
Customer Item Numbers
Customers can use their own item numbers, eliminating the need to switch to a new numbering system. Both buyers and sellers can view and manage these numbers, enhancing transparency, flexibility, and search efficiency while enabling faster Quick Orders and reduced user adoption time.
By integrating customer-specific item numbers, businesses improve order accuracy, minimize training efforts, and streamline ERP or inventory system integration. This ensures a smoother procurement process, fewer errors, and a more personalized experience, ultimately boosting operational efficiency and customer satisfaction.
Favorite Items and Articles
The Favorite Items feature allows customers to save commonly used products in personalized lists or baskets, making it easy to access and reorder them without the need for repeated searching or browsing. Whether for recurring buying patterns or simply to keep important items readily available, this feature saves time and boosts efficiency.
Customers can quickly place repeat orders and enjoy a faster, more streamlined experience. Additionally, personalization enables customers to create custom lists of preferred products, ensuring consistent and accurate orders. By making it easier to track and reorder favorite items, this feature enhances the overall convenience and speed of the platform.
Contract Items
Contract Items ensure price stability and product availability through long-term agreements between suppliers and customers. Integrated into the B2B web shop, these items remain confidential and accessible only to contracted buyers, providing predictable procurement costs without requiring in-house storage.
This feature guarantees secure access to essential materials, ensuring availability when needed. Customers can easily adjust orders as requirements change, while the streamlined integration simplifies procurement, enhances transparency, and offers flexibility in managing long-term supply needs.
Certificates
The Certificates feature provides easy access to essential industry documentation, including material compositions, emission standards, and compliance certifications for safety, quality, and regulations.
Designed for manufacturing, healthcare, food safety, and energy sectors, it ensures quick retrieval of critical documents in both digital and document formats. Businesses can efficiently manage certifications for regulatory compliance, reducing administrative burdens.
By streamlining compliance management, it helps businesses maintain transparency, build trust, and meet industry standards efficiently, ensuring smooth operations and regulatory adherence.
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