Customer workspace
An ERP-connected “My Company” area — company identity, assigned salesperson and shortcuts to every self-service function.
Build loyalty
Customer Portal
A structured “My Company” workspace.
A self-service area — connected to your ERP — where customers manage orders, invoices, certificates, tracking and repeat purchasing around the clock. Fewer manual requests, shorter cycles, more loyalty.
What the platform covers
Core components
Each component can be used together or adopted progressively, depending on business needs.
Orders & invoices
Complete order and billing history, filter by year or status, with order-level references, addresses and weights.
Certificate Finder
Cross-order search for material certificates by PO, project, order or batch / charge number.
Delivery tracking
Track-and-trace, delivery status and confirmation on every order, alongside checkout scheduling.
Customer SKU mapping
Map internal item numbers to supplier SKUs and order straight from the mapped list — one source of truth.
Repeat purchasing
Saved baskets, favorites and contract items make frequent reorders fast.
More capability than fits on one page.See it in a demo
Who it’s for
Designed for companies that…
Field a high volume of order-status and invoice requests
Have customers who expect 24/7 ordering and delivery visibility
Manage contract items and compliance documentation
Serve documentation-heavy industries — certificates, batches
Want customers ordering from their own item numbers
Want to shift routine support to self-service
Documentation
Every document, self-served.
Invoices, order confirmations, packing slips and certificates — centralized, searchable and available without contacting sales.
- Certificate Finder — search by PO, project, order or batch
- Download or email certificates to quality / compliance
- Multi-delivery & multi-invoice orders handled transparently
Repeat business
Reorder without searching.
Favorites, saved baskets and contract items put frequently ordered products right in the workspace, with agreed pricing applied.
- Personal lists for fast reordering
- Contract items visible only to contracted customers
- Customer SKU mapping straight into the basket
Delivery & tracking
Full visibility after the order.
Track-and-trace and delivery status live in the order view, alongside scheduled or split deliveries from checkout.
- Shipment tracking link per order
- Combined or split deliveries with dates
- Confirm delivery progress at a glance
Results that matter
Less manual support, faster cycles
24/7Self-service orders, invoices & documents
Cross-orderCertificate search by PO, project or batch
FewerDocument requests & support emails
OneSource of truth for SKUs & availability
FAQ
Questions, answered
Do we lose control over what customers see?
No — you control which products, prices, documents and features each customer sees while enabling self-service.
Can customers find certificates without knowing the order?
Yes — the Certificate Finder searches across orders by PO, project, order or batch / charge number, so a warehouse can trace material from a batch alone.
Can customers access invoices and packing slips themselves?
Yes — invoices, order confirmations and packing slips are centralized, searchable and downloadable, with multi-delivery / multi-invoice supported.
Can customers order using their own part numbers?
Yes — Customer SKU mapping links internal item numbers to supplier SKUs and orders straight from the mapped list.
What about customers who prefer phone or email?
They can keep ordering that way; many migrate to self-service over time as they experience the convenience.
Is it just a webshop login?
No — it’s an operational workspace connected to your ERP, with orders, documents, tracking and repeat purchasing in one place.
Better together
Explore the rest of the platform
Each app solves a real problem on its own — and shares the same catalog, pricing and orders with the others.
Ready to make your most complex commerce operational?
Join distributors and manufacturers who've scaled their digital operations with Slize.